Shipping Policy
1. Processing Time: Orders are typically processed and dispatched within 7-10 business days after payment confirmation, excluding weekends and public holidays. However, processing times may vary during peak seasons or promotional periods.
2. Shipping Methods: We offer the following shipping options for deliveries within Australia:
- Standard Shipping: Estimated delivery within 7- 10 business days. As use third party carries.
- Express Shipping: Estimated delivery within 1-3 business days. (This service is an additional cost)
3. Shipping Rates: Adored Décor stranded shipping rate $20.00 per order.
- However for large bulk Items will have an addition cost of $15.
- Express Post is available for $20 for orders under $200
- Express Post is available for $20 for orders under $200.
4. Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment online.
5. Shipping Restrictions: Please note that we currently only ship to addresses within Australia. We do not ship to PO boxes or parcel lockers.
6. Delays and Exceptions: While we strive to ensure timely delivery of your order, unforeseen circumstances such as extreme weather conditions or carrier delays may cause delays beyond our control. We appreciate your patience and understanding in such situations.
7. Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy for detailed instructions and guidelines.
8. Contact Us: If you have any further questions or concerns regarding our shipping policy in Australia, please don't hesitate to contact our customer service team at info@adoredecor.com.au
We're here to assist you!